GEM helps people in the places where they already need answers — city halls, campuses, hotels, and sports venues. Each experience is customized to the location, the questions people ask, and the actions your team wants completed.
People helped
18,942
Visitors, residents, students, guests, and fans supported through one visible AI assistant.
Staff time saved
142 hrs
Recovered time from repeated questions, directions, check-ins, and basic support.
Languages
20+
Help more people clearly without adding bilingual staffing complexity.
Missed revenue
Recovered
Capture bookings, leads, requests, upgrades, and next steps that are often missed.